Order & Agreement
Our quotations are always without obligation. Agreement and arrangement made orally or by telephone with our representatives become legally valid only if approved in writing by us. Deviations in the orders placed by the purchaser from our terms of delivery and payment shall not be binding for us if we have not expressed our consent in writing. We shall be permitted expressly and in all cases to correct eventual errors in offers and invoices at a later point in time.
Shipment
The goods shall always, regardless of route and transportation means, be shipped to the place of destination at the risk of the purchaser. Traffic duties, if not accruing to us in the case of freight paid FOB and CIF deliveries, shall be borne by the purchaser unless, due to statutory regulations, the seller must bear traffic duties alone.
Return Policy
We will accept returns and issue full credit on products that are returned in their original seal within two weeks after delivery. No items will be accepted for return if the seal has been removed. Customer Service authorization is required for all product returns. Please Contact our Customer Service Team.